Cash, Card, Crypto: What Africa’s Consumers Are Really Choosing at Checkout
Africa’s checkout landscape today combines traditional cash and a growing array of digital options. A 2023 FIS report confirms that cash “continues to play an essential role” in Africa, even as mobile wallets and cards expand. For example, Sub-Saharan Africa now has about 1.1 billion mobile money accounts (over half the global total). In practice, millions of Africans still “receive or make common payments in cash,” according to World Bank analysts. At the same time, the share of digital transactions is rising: continent-wide surveys find many consumers have tried mobile or card payments. In short, Africans live in a hybrid payments economy where cash is still king but mobile wallets and bank cards are rapidly gaining ground. Cash remains dominant in many everyday transactions. Industry data show roughly 90–95% of retail payments in sub-Saharan Africa were cash as recently as 2020. Even by 2023–24, cash was estimated to account for about 43% of all point-of-sale payments in Africa (and the Middle East), with Nigeria’s cash share alone around 62%. The preference for cash reflects several factors: many merchants have no card terminals, vast informal markets trade only in notes, and consumers value cash’s privacy and reliability in low-infrastructure settings. Mobile money has revolutionized payments. Sub-Saharan Africa (SSA) has become the world’s largest mobile money market: in 2024 it accounted for over two-thirds of the world’s mobile wallet accounts, totaling more than 1.1 billion accounts. Mobile transfers surged as well – in 2024 mobile money platforms processed about 108 billion transactions (US$1.68 trillion) worldwide, an ~20% increase over 2023. Many Africans use phone-based wallets (e.g. M-Pesa, MTN MoMo) for everyday needs: paying bills, sending remittances, or even paying merchants via QR codes or SMS. In countries like Kenya or Tanzania, small shops regularly accept mobile payments even if they lack bank-card terminals. These digital wallets often issue QR codes or virtual cards so that global merchants (Netflix, Amazon, etc.) can be paid. For checkout, mobile money typically complements cash: small retail purchases increasingly shift to wallet payments, while cash remains common when digital acceptance is low. The continued rise of wallets is evident: for example, the mobile money sector’s contribution to SSA GDP grew from about US$150 billion in 2022 to US$190 billion in 2023. Cryptocurrencies have attracted great attention in Africa, but mainly for cross-border use, not for buying groceries. Africa is home to some of the world’s fastest crypto adopters: Nigeria (world #2 in crypto usage), Kenya, South Africa, and others rank among the top in the global adoption index. However, crypto’s share of Africa’s payments remains small. For example, Chainalysis reports sub-Saharan Africa received about US$125 billion in crypto (on-chain) between July 2023 and June 2024 – huge growth, but still only ~2.7% of the world’s crypto transaction volume. Moreover, much of this activity is in business, remittance and hedging, rather than point-of-sale shopping. Several forces shape these trends. The COVID-19 pandemic in particular gave a big boost to e-payments: in Nigeria, for example, mobile-money transaction volumes roughly doubled in 2020 compared to 2019. South Africa saw online commerce surge ~40% during 2020–21 lockdowns. At the same time, smartphone and internet access have expanded. In Kenya, for instance, active mobile subscriptions exceeded 130% of the population by early 2024, enabling wide mobile-wallet use. Africa’s checkout story is not about one payment method replacing another, it is about coexistence and choice. Cash is not dying; it is adapting. Cards are not dominant; they are rising in niche pockets. Mobile wallets are not just an alternative; they are the fastest-growing default for millions. And crypto, while still peripheral at the checkout counter, signals the next wave of experimentation as Africans search for stability and global access. The real takeaway is that Africa’s consumers are pragmatic, not ideological. They pick what works in the moment, whether it’s notes, a swipe, a tap, or a token. By 2025, the continent’s payments landscape will not be “cashless,” but it will be cash-lite, wallet-driven, card-enabled, and crypto-curious; a hybrid model shaped by both necessity and innovation. For businesses, regulators, and investors, the lesson is clear: the future of African payments is not about betting on one winner, but about building for a marketplace where all four options compete at the same checkout counter.
Credit and debit cards are far less widespread. Recent research finds Sub-Saharan Africa (SSA) card penetration is extremely low – only about 18% of adults have a debit card and 3% a credit card. These figures contrast sharply with Europe or the US and even South Africa (where ~85% of adults have bank accounts). Nonetheless, card usage is growing. Fintech firms are introducing card-linked wallets (prepaid and virtual cards tied to mobile money or bank accounts) to bridge the gap. For example, McKinsey highlights that “card-linked digital wallets… are a significant driver of growth in issuance and usage of cards”.


















